"Everybody can be great... Because anybody can serve. You don't have to have a college degree ... You only need a heart full of grace and a soul generated by love." - Martin Luther King , Jr.
Servant leadership:
A great way to lead is to serve. In fact all great businesses serve their customers. We are taught to first figure out a need to help people with. So what do people need? To be served!
We have a multi-billion dollar service industry. It does not take a genius to serve. All it takes is a willing attitude.
The problem is a lot of us want to be served but we don't want to serve. A good handful of us look down on service jobs as not as good as white collar professions, but not only do people in blue collar service jobs make lot of money in many cases , Zappos founder Tony Tsieh said it best when he stated that customer service is every department. That's why Zappos has been number one in customer service for years.
So who can you serve today? You will have no shortage of people who would love to be served by you. Your friends, family or co-workers want it. Your neighbors and community want it. In fact they don't just want it, they need it! And M.L.K. didn't even mention the intrinsic benefit one gets when they serve. It creates a good feeling so strong inside you can hardly contain yourself. So if you are serving, serve even harder today and if you're not yet serving get out there and find ways you can make an impact! The world needs more servants like you!
A great way to lead is to serve. In fact all great businesses serve their customers. We are taught to first figure out a need to help people with. So what do people need? To be served!
We have a multi-billion dollar service industry. It does not take a genius to serve. All it takes is a willing attitude.
The problem is a lot of us want to be served but we don't want to serve. A good handful of us look down on service jobs as not as good as white collar professions, but not only do people in blue collar service jobs make lot of money in many cases , Zappos founder Tony Tsieh said it best when he stated that customer service is every department. That's why Zappos has been number one in customer service for years.
So who can you serve today? You will have no shortage of people who would love to be served by you. Your friends, family or co-workers want it. Your neighbors and community want it. In fact they don't just want it, they need it! And M.L.K. didn't even mention the intrinsic benefit one gets when they serve. It creates a good feeling so strong inside you can hardly contain yourself. So if you are serving, serve even harder today and if you're not yet serving get out there and find ways you can make an impact! The world needs more servants like you!